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FAQs

What is Chris the Cat?

The highest quality cat toys and catnip. Period.  All our products are feline friendly and rated '2 paws Up.'

What is Chris the Cat?
We offer the highest quality cat toys and catnip. Period.  Chris the Cat is the #1 source for Go Cat Feather Toys and the new & exclusive Cat Lures product line.  Our catnip is 100% organic and our cat toys are handwoven from all natural materials. 

How do I enter a promo code?
On your shopping cart, click the 'Enter a promo code' link.  Once you enter the code, click 'Apply' and your discount will be reflected in the total. 

What if I have a problem with my order?
You can contact us directly via email at info@christhecat.com or Taylor@ChrisTheCat.com

What is your policy on returns?
Most items are able to be returned if there is an issue with the product.  Just reach out to us!  We're just cat people who love to take care of our customers. 

How much is shipping?
Orders will ship within 3-5 business days.  All orders within the United States ship for a flat $7.50 rate via USPS or UPS.  We never make money on shipping. Shipping rates are very high and the cost of cardboard boxes is too. We were forced to raise our shipping cost to keep our prices low on product. Thank you for understanding. We also give one FREE item with every order to help cover shipping costs to the customer. Depending on your location, international orders ship at a higher rate and are calculated into your order.

*If your order total is over $39, the shipping is on us!

How can I contact you?
Email: info@christhecat.com
Taylor@ChrisTheCat.com

 

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